Mailosaur Sub-Processors
Effective: 1st August 2022
Mailosaur Ltd (“Mailosaur”) may engage and use data processors with access to certain Customer Data (each, a “Sub-Processor”) in order to support delivery of our Services.
Mailosaur currently uses third party Sub-Processors to provide infrastructure services, and to help provide customer support functions. Prior to engaging any third party Sub-Processor, Mailosaur performs due diligence to evaluate their privacy and security practices.
All our processors have been evaluated and chosen with data security and privacy in mind. Written contracts/addenda are in place, incorporating the standard contractual clauses for data transfers between EU and non-EU countries as required.
Infrastructure & Customer Engagement Sub-Processors
Mailosaur may use the following Sub-Processors to host & securely manage Customer Data or provide other infrastructure that helps with the delivery of our Services:
| Entity Name | Sub-Processing Activities | Data Location | Entity Country |
|---|---|---|---|
| Google Ireland Limited | Cloud Service Provider | EU/UK | Ireland |
| HubSpot Ireland Ltd | Support, CRM & Marketing | EU/UK, United States | Ireland |
Payments, Billing, and Invoicing Sub-Processors
Mailosaur may use the following Sub-Processors to manage invoicing, billing, and payment processing. The Customer Data stored with these sub-processors is limited to that required for these purposes (e.g. billing contact information):
| Entity Name | Sub-Processing Activities | Data Location | Entity Country |
|---|---|---|---|
| Stripe, Inc. | Payments provider | EU/UK, United States | United States |
| Xero Limited | Accounting & Resource Planning | United States | United Kingdom |
Other Sub-Processors
Mailosaur may use the following Sub-Processors to perform other Service functions that may, from time to time, require the processing or storage of Customer Data (e.g. sending/receiving email, video conferencing, document processing, and contract management):
| Entity Name | Sub-Processing Activities | Data Location | Entity Country |
|---|---|---|---|
| Microsoft Ireland Operations Ltd | Business Software inc. Microsoft 365, video conferencing, etc. | EU/UK | Ireland |
| Litmus Software, Inc. | Image Processing | United States | United States |
| Mailgun Technologies, Inc. | Messaging/Notifications | United States | United States |
| Plivo, Inc. | Messaging/Notifications | United States | United States |
| Vonage Business Inc. | Messaging/Notifications | United States | United States |
Updates
As we grow and evolve the Sub-Processors we engage may also change. We will endeavour to provide account owners with notice of any new Sub-Processors to the extent required under our Terms of Service, along with posting such updates here. Please check back frequently for updates.