Problem
Domino’s Pizza needed a scalable solution to test email and SMS communications across their platform. Their previous setup with manual workarounds hampered test coverage, slowed delivery cycles, and made scaling test automation difficult.
Solution
Mailosaur provided Domino’s an all-in-one email and SMS testing suite, enabling automation across teams and systems. Flexible inbox architecture meant QAs could create dedicated inboxes for specific teams/ projects, avoiding conflicts and improving visibility.
Key results
- Significant increase in testing coverage across email and SMS
- Improved test reliability with long-term message retention
- Streamlined QA workflows using automation and API-first design
- Multiple inboxes enabled cleaner team and project segregation
- Faster test cycles with reduced manual setup
- Scalable solution adopted across evergreen projects
Domino’s challenges
Before switching to Mailosaur, the Domino’s QA team faced several bottlenecks:
- Manual creation of disposable email accounts was inefficient and error-prone
- SMS testing lacked centralization, making it hard to monitor and validate reliably
- Scaling tests across multiple teams led to inbox conflicts and reduced visibility
- Existing tools offered limited automation support and sluggish onboarding
- Domino’s needed a robust, developer-friendly tool that could help them automate faster without compromising quality, all while giving them better inbox control across the company
Why Mailosaur?
Mailosaur made an immediate impact, streamlining how Domino’s managed message testing across both email and SMS channels. With automation-ready APIs and an intuitive inbox model, the team quickly saw productivity gains and reduced friction across test cycles.
“Getting started with Mailosaur proved to be remarkably easy and convenient, paving the way for a seamless transition into a more automated and efficient testing framework.”
The long-term storage of messages was also a big win - ensuring test environments could reference messages as needed without worrying about expiry or loss of test data.
The outcome
- Fully automated testing at scale - email and SMS testing is now automated and reusable, with faster iterations and fewer false positives.
- Improved cross-team coordination - dedicated inboxes for different teams removed conflicts and enabled smoother collaboration.
- Confidence in Evergreen Projects - Mailosaur now underpins validation across long-term product lines and feature branches.
- Minimal setup, maximum impact - with fast onboarding and great documentation, the transition to Mailosaur required minimal overhead.