How do I request a number?
You can request phone numbers within the Mailosaur Dashboard:
- Select SMS in the main navigation bar.
- Click the Request Number button.
- Confirm which country you need the number for, and which server the number should be assigned to.
If you are on a free trial, or have selected a country for which additional charges apply, your request will be referred to our support team, who will get it touch to guide you through.
Requesting numbers for countries that are not listed
Mailosaur is able to offer numbers in a wide array of countries, however many countries have specific requirements that mean we must handle these requests on a case-by-case basis. Contact our support team for more information.
How much do phone numbers cost?
US, UK and Canadian numbers are included in the prices listed on our pricing page. Numbers for other countries (such as France, Germany and Australia) cost more to operate and so additional charges apply. You can speak to a member of our team who will be able to take you through pricing.
How many numbers can I have?
Our Business plan includes 1 number, and our Professional plan includes 5 as standard. In both cases you can add additional numbers to your account from as low as $1 per number, per month.
To add more numbers to your plan, head to the Billing area of the Dashboard and click the Change Limit button at the top of Phone Numbers panel. Note that you must be a Billing Administrator on an account with an active Business or Professional plan to do this.
Proof of address and other requirements
Many countries have specific onboarding requirements, such as proving the existance of a physical address within the country. Our team can guide you through any specific requirements for the country you have selected during the onboarding process.
How can I test with my new phone number?
Once a number has been allocated to your server, you can start testing. Take a look at our simple SMS testing guide for more information.